After Facebook, Twitter, Tumblr and Amazon suffered major down time, earlier today Skype was the latest internet service to suffer a long power outage – and it appears that the massive interruption of service is global.
Skype tweeted a message from their Twitter page at 12PM ET where they apologized for the inconvenience and promised to find the cause of the problem.
The tweet read:
“Some of you may have problems signing in to Skype – we’re investigating, and we’re sorry for the disruption to your conversations.”
Skype posted another tweet at 1 PM that said:
“Our engineers and site operations team are working non-stop to get things back to normal – thanks for your continued patience.”The internet voice call giant issued a third statement explaining the outage:
Under normal circumstances, there are a large number of supernodes available. Unfortunately, today, many of them were taken offline by a problem affecting some versions of Skype. As Skype relies on being able to maintain contact with supernodes, it may appear offline for some of you.Currently, we have no more information on the causes of the interruption or when service will be up and running again – which means that over 8 million users must be very angry not to have their conversations restored.
What are we doing to help? Our engineers are creating new ‘mega-supernodes’ as fast as they can, which should gradually return things to normal. This may take a few hours, and we sincerely apologise for the disruption to your conversations. Some features, like group video calling, may take longer to return to normal.