Showing posts with label UAA Chancellor Search. Show all posts
Showing posts with label UAA Chancellor Search. Show all posts

Monday, February 28, 2011

Cold Wind, Overlapping Roles, University Boosters Caucus, Blogging

I saw on BASIS that the new UAA Chancellor Tom Case was going to be in Juneau today.

(S)UNIVERSITY BOOSTERS CAUCUS OTHER COMMITTEE *
Feb 28 Monday 4:00 PM CAPITOL 106
Special Legislative Briefing:
Welcoming Chancellor Brian Rogers of UAF,
Outgoing Chancellor Fran Ulmer and Incoming
Chancellor Tom Case of UAA, and Chancellor
John Pugh of UAS
Final Update from Chancellor Ulmer and
Celebration of her Career in Public Service
Being a blogger sometimes puts me in conflict with other roles I have.  With my children, it's clear.  They are mentioned only when necessary, not by name, briefly, and if more than that, with their permission.   But I've been blogging about the UAA chancellor search that picked Tom Case.  As a former faculty member at UAA who served under then Dean Tom Case, I was in a potentially awkward position.  I didn't hesitate to identify my relationship with Case and the fact that my experience suggested his integrity was not something I questioned.  But I hadn't talked to him since last March (or April)  and I did feel the need to talk to him about all this.



So, I took off into the piercing downtown Juneau wind - it got colder and windier since I posted the video of Saturday's wind.  But whatever loose snow there was to make that Saturday video convincing has been blown away.  Sunday we were going to walk the seven or eight blocks to the Nickelodeon to the see the Academy Award nominated animated shorts, and the wind was so strong, we turned back and drove.  It wasn't as bad today, but it still is a factor to calculate as you take each step.   



I did get to see Tom Case and we did get to spend some 'quality time' together and affirm our respect for each other and I got to identify my concerns - which he indicated he'd already read.  I don't think there is much to blog about here.  I did say I was talking to him in various capacities.  More it was a private checking-in between two people who haven't talked for a while and making sure we were both still ok with things.  I know he learned a lot as dean and I know that he was already more sensitive to academic culture than President Gamble has so far proven to be.  He also assured me that President Gamble has learned a lot in the last month. 

For *Photo Details See Below
The Booster Caucus is basically Senators and Representatives who support the University - mainly from the three main campus sites of Fairbanks, Juneau, and Anchorage.  Today's main activity was to honor outgoing UAA Chancellor Fran Ulmer.  Ulmer's career has included being city council member and mayor of Juneau, state legislator from Juneau, Lt. Gov., head of the Institute for Social and Economic Research at UAA, and Chancellor of UAA.  But that's just a list.  She is one extremely smart, efficient, and personable person who has impressed me since I first met her.  If only the world had seen Fran Ulmer as a representative of Alaska instead of a certain former Governor, they would have seen a one of the many extremely talented women leaders whose hard work in support of Alaska has helped make us as good as we are.

You don't have to take my word for this. You can see Ulmer for yourself wearing yet another hat - member of the National Commission on the BP Deepwater Horizon Oil Spill and Offshore Drilling - when she spoke in the Capitol today at lunch.  




*Photo Details:  From right to left - Sen. Linda Menard, UAS Chancellor John Pugh, UAA Chancellor Fran Ulmer, UAF Chancellor Brian Rogers, incoming UAA Chancellor Tom Case, Rep. David Guttenberg, and Rep Sharon Cissna

(OK, I had a couple of pictures.  One close and one with more people in it.  The close one wasn't as clearly focused as this one.  So, instead of having two of the same picture, I opted to cut most of the others out so you could see the four chancellors up close.  But, it turned out that Sharon Cissna was on the edge of this.  Since I've done several posts on her this week already, I didn't think I needed her in this one as well.  But cutting her out would have cropped the picture too closely.  Now that I've said all this, I guess I should show you what the original picture looked like before I cropped it.

The extra people on the left (excluding the photographer) are Sen. Joe Thomas and  Rep. Bill Stoltz and on the right side (l-r) Reps. Pete Petersen, Tammie Wilson, Anna Fairclough, and Sen. Johnny Ellis.)

Friday, February 11, 2011

Choosing a Chancellor: One Decision, Two Cultures

[Another long post, so another synopsis:  I tried to look at this as a clash of cultures.  The University's culture of shared governance runs into the Air Force's culture of accountability.  And I follow that theme for most of this post.   But the more I mull over  Gamble's account of how he did the search (on the video clip) and the points raised by the Faculty Senate the more I'm wondering why he seems to have totally skipped over the basic process for hiring set out in the Board of Regents Regulations and why the Board went along with it?] [And this week, I'm wishing I had an editor.  Sorry if there are still typos, you can email me to point them out and I'll fix them.]


The Objective:  Hire a Chancellor to replace the retiring Chancellor


The Cultures: 


Culture One:  Patrick Gamble comes from the Air Force (he retired as a general), via a stint at the Alaska Railroad, to become president of the University of Alaska Anchorage.

Culture Two:  University of Alaska, a state university with three main campuses and a pretty standard University shared governance system.



The Outcomes:

1.  A new chancellor - a former dean of the College of Business and Public Affairs at the University of Alaska Anchorage and also a former US Air Force general.

2.  A very upset faculty which felt the standard search process used for every faculty and administrative position, which includes a great deal of significant faculty (and other) participation with the President selecting from the final two or three recommended candidates was completely violated.   The standard search also follows a set of procedural steps spelled out in the Board of Regents Regulations, which Gamble never mentioned as he spoke about how he did the search.



The Showdown:  (OK, I'm getting dramatic now, it was more a polite, if occasionally heated, group conversation.)

After his surprise announcement, the president got the message that the faculty was upset and he ought to meet with the Faculty Senate.  He came to visit them Wednesday Feb 10, eleven days after the announcement.


I've been seeing and posting this story from the faculty's perspective, but now that the President's been to talk to the UAA Faculty Senate, we can fill in some of the gaps.  I'm going to look at this through the lens of cross-cultural miscommunication.


The Lessons:  

I listened to the discussion Wednesday between the president and the faculty. It was like listening to people from totally different cultures whose languages had the same words, but with different meanings.  Actually, I think it's easier when you go to a different country because you KNOW that you are going into a different culture, you know you can't understand the language easily, and so you expect there to be misunderstandings.  But when you are in your own country, in a city you've lived in many years, and the people all seem to be speaking a common language, it is much easier to forget you are, in fact, in a different culture.


Note:  I should also say that I spoke to the president after the meeting and it was cordial and he's sending me some information relevant to a post I did last year when he was selected as President.  I could always  be wrong here, but I felt that he was being sincere and open with the faculty and me.  And that is consistent with my longer term relationship with Tom Case, the new chancellor-select.  He also explained that the Chancellor decision was made prior to the January 31 announcement, that he had to get with the Board of Regents and then Tom Case.  Then Case wanted to notify his boss, so the Alaska Aerospace Corporation had more than a few hours to find a new COO.  But if he made the decision after the January 18 meeting, they had less than two weeks.


The president began by saying he'd been advised that shared governance was the most important thing he needed to know about the university system when he came into the position.  And he read a bunch of books on shared governance (the video starts just at the end of the book part) but that just wasn't enough and he hadn't fully realized what that meant in practical terms.  He apologized. And he opened it up for people to talk.

I'll slip in the video of that part right here so you can hear what he said.  Then I'll go through it and other things that were said from the two different cultural perspectives.





Much of what he heard from the faculty was about vocabulary.  Though he and the faculty were using the same words, they didn't mean the same thing.  I'll use some of the key terms as the outline for this discussion. 

Sense of Time - Let's get the easy ones out of the way.  Gamble said he had enough time for the search.  Chancellor Maimon had been hired in 8 months, so when he started in November,  he thought there was plenty of time.  Conception of time is a big difference between cultures.  Apparently,  he wasn't aware that there is a national academic hiring cycle, starting at the beginning of the school year.  For the highest positions, like Chancellor, they might even start earlier.

Searches that start later run the danger of missing the top candidates, who get and accept offers earlier.  By the time a search committee that started in November is ready to make an offer, the people still in the pool are often those passed over by other universities.  That's not hard and fast and you can be lucky.  And if your opening happens mid-cycle, you don't have any choice.  But in this case current Chancellor Fran Ulmer gave notice already last January putting UAA in a great position to get a good start for  Fall 2011.  President Hamilton publicly noted this and thanked her for being considerate enough to give so much lead time to replace her.  The way Gamble talked about the time -  he felt he had plenty - suggests he didn't understand this cycle.  It's the kind of thing you learn over time being in a new culture. And it's why you discuss what you're thinking with people who know the culture much better than you, why you have shared governance. Instead, his strategy was not to let people know what he was thinking, he said, so as not to create expectations.




Worldwide Search - this is a term Gamble used a number of times.  But people in the University system actually say 'nation-wide' or 'national' search.'  This isn't an issue here, but just another sign that he's still learning the language and perhaps his ear isn't that good.  Like any new language learner, he got the sense, but not the idiom.

Gamble emphasized this notion of national search and that he wasn't inclined to go that way if there were good Alaska candidates even though the faculty wanted such a search.  But the 'search' part is also important. Even if not national, the faculty expected the standard set of steps that happens with every search and so they were totally surprised when none of those steps had happened and Gamble simply announced a new Chancellor.

Downtowner - Another term Gamble used a lot.  One faculty member asked him what he meant.  Anchorage is not a big place, she said, and 'downtown' is where many government offices are, where her doctor's office is, and her kids' school is.  Did he consult with her doctor?  Her kids?  Or her kids' teachers?  The faculty live all over and some are 'downtowners.'  But we don't talk about people as 'downtowners.'  We do talk about the bigger university community.  Gamble responded that this was a term the Air Force used and perhaps he misspoke.  Again, not a biggie, but part of learning a new culture.  This idea of 'downtown' and its stake and say in the search came up again as part of the understanding of shared governance. 



Shared governance is the essence of how the university works.  This embodies the basic democratic principles of the United States.   Faculty, staff, and students are also involved in governance.  There's even a student on the Board of Regents.  There are even community people involved in governance. Things may take longer because democracy isn't always efficient, but when decisions are finally made, they have widespread support because the affected people had a chance to participate.  Gamble served 30+ years in the Air Force in defense of democracy around the world and the faculty expected him to support it in his own organization. 

From the discussion, I'd say the president and the faculty had real differences with two aspects of shared governance:  1)  How it's shared and 2) With whom it's shared.  

How it's shared

Basically, the custom is that major decisions are worked on by committees. (No snide comments about committees, please.  Democracy doesn't work without committees.   That's why learning to work in groups is such a critical skill.)  In some areas, the committee has the jurisdiction to make the final decision.  In others they present the final options to the decision maker - say a dean, or chancellor, or president - to decide.   If the dean  disagrees with the options offered, she has the right to make a different decision, BUT, and it's a big but, she better talk it through with the committee so she understands their rationale and they  understand her issues.  In most situations, they would work out an option they can both live with.

A dean or chancellor who disregards the committee's recommendation completely - as it appeared to the faculty the President did to their memo - will alienate the faculty and lose their support and cooperation in the future.  You don't need an MBA to understand this. The lowliest employee in any organization knows he can work slower, misplace materials and equipment, and use other guerrilla tactics to make up for lack of official organizational power. 

So, the faculty assumed that when the president started the search in late November, there would be a search committee made up of people chosen by various governance bodies that would represent the various constituencies in the university and community.  They knew the routine of a search because it's used for every faculty and administrator and follows the Board of Regents regulations. They were alarmed by his unaddressed 'flyer,' as one faculty member put it  (objecting to his word 'letter'), [Yes faculty can be nitpicky too] which hinted at skipping a search.   In response, they sent a memo back to him saying in essence, "Whoa, if you're gonna skip the search, then here's a person we can accept."  They got no response to that. Instead people in the president's office invited people to a committee meeting (that most uninvited people didn't know about) to talk about the search.  (The President did not allow his staff to be blamed for this at the meeting and took the responsibility himself.)

From the clip above and the rest of the meeting, it's clear to me that Gamble saw 'shared governance' as meaning, "I'll ask a bunch of stakeholders what they think and then I'll make my decision."

With Whom it's Shared

The president talked about all the stakeholders he talked with over two months.  Faculty, students, downtowners, even someone who caught him in the elevator at the Captain Cook.  One of the faculty members took him to task on this idea that everyone he meets has equal standing in this decision.  And he was clearly moved by her passion on this.   "I've devoted my life to a very low wage, not because I like making no money and having decisions made for me, by people not expert in my field, but because  believe in this and consider it a calling and a service.  I'm a faculty member, I'm not just a stakeholder, I'm a faculty member with a PhD who teaches and does research.  I matter more to this institution than a 'downtown' CEO of a bank.   If I go away and the faculty go away, you don't have a university."

Like in Animal Farm, not all animals are equal.  But in this case, with good reason.  The bank CEO is important as a supporter of the University, but he or she doesn't walk the streets asking the people of Anchorage whom to hire as bank manager.  And most public agencies don't either.  They rely on the people with specific expertise in that area.  But the university believes in shared governance and that extends into the community.   But we do assume that the faculty and staff and students are the experts here and will be much more affected by the choice of Chancellor and should have more say in the decision than people who have a more casual interest in the university. 

This came up again when the president talked about the - did he really say séance on that clip? - meeting he held in January.  He tells us that he threw out two issues, and, he said, the message to me was clear:  1)  Pat, you've got to make the final decision, and 2) We've got talent inside Alaska, let's hope we can find someone from here.  He took that to mean a national search wasn't necessary.  But another faculty member who was at that meeting said, "I objected and said we should have a national search and so did the other two faculty."  But the faculty voice was voided by all the other 'stakeholders.'

The president said he got lots of letters, so the faculty letter was just one of many.  Another faculty member pointed out that the letter from the Faculty Senate calling for a national search had been approved 44-0.  And each of those 44 represented 15 other faculty. (I'm not saying every faculty member agreed because that will never happen, but 44-0 in the Faculty Senate is pretty convincing.)  And it should have carried a lot more weight than the advice from some individual he bumped into in the elevator in the Captain Cook. 

Surely, as Commandant of Elmendorf, he gave more weight to the people working on the base about key base operational decisions than he did to the Chamber of Commerce.  Or maybe not.

Shared governance means people with different perspectives weigh in on the details of important decisions so that one person doesn't overlook something important or isn't swayed by some personal bias.  Especially when that one person doesn't really know the culture that well.  It doesn't mean three faculty at a two hour meeting with 30 other 'stakeholders.' Based on that initial 'flyer' to the world, Gamble was already leaning toward limiting the search to Alaska and he seems to have heard people who agreed with him much better than those who didn't. (In a normal search process, everyone who attends a presentation by a candidate is asked to submit written comments and so there is at least some quantifiable documented evidence of how many had what opinion.)

Accountability meets Shared Governance

Gamble used the term accountability frequently in the discussions.  While Gamble knew Wednesday that he'd made a mistake, he still had questions about exactly what 'shared governance' means.  (Not unreasonable, it takes time to get it.)  I'm paraphrasing here, but several times he said something like, "If the faculty tells me 'We want this person or else we do a national search' I can listen to that, but are you saying I have to do it?  Because ultimately I'm responsible, I'm the one who is accountable, not the faculty." 

And the faculty did send such a letter.  They'd gotten his email late November which said he was starting the search (and they thought he'd wasted a lot of important time already getting started) and in the letter there was a paragraph saying:
I am mindful that the last formal, national UAA chancellor search in 2003-2004 cost $250,000* and took eight months.  I am equally mindful that all three of our current chancellors, who I personally consider exceptionally talented leaders and working partners, were not selected through an extended and costly formal search process.  Considering these past experiences I believe we should remain open minded about a method that will lead to the best outcome for UAA and the state.
[Note,  this did say 'national' not 'world-wide.']

Just before that, the letter said,
Please send me your comments and suggestions.  If you actually have a candidate name to offer, at this point it's not too early to advise me of your recommendations.
The faculty had assumed the search would be run like every other search, but were concerned that he was already saying we might not need a national search because all the Chancellors we have now are great and they weren't from national searches.

So they responded, fearing the national search might be scrapped, with a memo from the Faculty Senate saying, in part:
But, if you opt for a direct hire, the only person Faculty Senate would support is Mike Driscoll because he was hired as Provost after a national search, he has performed well as Provost, he knows UAA perhaps better than any other applicants for the position, and he has served as Acting Chancellor several times as Chancellor Ulmer has worked on the Presidential Oil Spill Commission. 
After hearing Gamble speak Wednesday about accountability, I'm guessing that he took that letter as an ultimatum, possibly an impossible demand given his take on accountability.  But coming from the University culture, I read it as a very loud - "hey, we're serious, we want a national search, but if you really are thinking of cutting it out, we know Driscoll and we'd be comfortable with him as Chancellor."   This wasn't an ultimatum, it was an alarmed memo, worried about what an Air Force general who is now the University President was going to do. (We don't know your culture and you don't know ours!) They weren't expecting him to roll over and choose Driscoll, but they did want him to know that a national search was how we normally do things - even if we have a local candidate - and they expected there would at least be a lot more discussion.  Minimally, they expected that there would be shared governance, a search committee that would go through all the candidates, and make recommendations to the President, and he'd pick from one of the acceptable finalists.  As was the case in the search the resulted in Gamble becoming president. 

Accountability seems to be an important term in the Air Force,  maybe on a par with 'shared governance' at the university.  Here's an excerpt from a paper by Lt Col Jackie Tillery done for a course at Maxwell Air Force Base, dated April 1997 (a few years before Gamble retired),  called "Authority:  Inconsistent, Situation Dependent and Subjective."

It's larger and clearer if you double click it

So the faculty's understanding of 'shared governance' seems to have come into conflict with Gamble's understanding of accountability. 

Outcomes

The president used the term 'outcome' a number of times.  "I'm an outcomes guy."  Outcomes is a hot management word.  Outcomes people are no-nonsense types.  It fits well with accountability.  Without good ways to track outcomes, you can't have accountability. Far too many organizations continue to do things the way they've always done them even if they're no longer effective, if their outcomes are poor - say, too many students drop out.   And I'm somewhat of an outcomes guy myself.  Outcomes are why an organization exists.  But with some caveats.  Everyone who matters  needs to participate in defining the outcomes.  And some important outcomes are a lot more measurable than others.  The less tangible ones shouldn't be sacrificed because they aren't as easy to quantify.  And a set of outcome numbers can't substitute for informed understanding.  Thus the protests against "No Child Left Behind."

Here, the president had already come up with his list of criteria for the new chancellor in the letter that announced the beginning of the search.  These characteristics might be good for what an Air Force general wants for one of his team, but do they cover everything needed in a University Chancellor?   Out of 15 lines, there's only this to hint this is a university chancellor position and not some generic leader:
We need someone with . . . an unwavering belief in the efficacy of shared governance, and a leader who actively promotes the value of academic and research integrity. [click here for the whole memo]
And outcomes don't justify the means.  In this case the means relate to a search process. I've already discussed the participatory nature of the search process at the University of Alaska as a manifestation of the idea of shared governance.  But there's another aspect - the technical procedures for filling a position as spelled out in the Board of Regents Regulations.



Search

The two of you who have read this far already know there's a gap between the president's model and the faculty's model of a search.

The President's Model, as he described it in the video, was to gather information from a wide range of people and then, because there were two highly qualified Alaskans he knew who fit the criteria he'd written up himself, when people said a national search wasn't necessary, he chose one.   (Herbert Simon described this in the 1950's as satisficing - taking the first option that meets your minimum qualifications and not trying to get the best possible outcome.  He did say this was a rational way to avoid spending too much effort getting more than you needed. Good enough is good enough.)


The Faculty's Model.  The University of Alaska has a professional selection process which includes
  • announcing the opening in standard public media so that people interested in such jobs would know to apply and people aren't discriminated against because they don't have inside connections
  • screening processes with criteria and rating systems so that the subjective judgments of raters can be objectified as much as possible against the stated criteria and several people evaluate the applicants to minimize the risk of bias - intentional or unintentional
  • a record of how each candidate was scored by each rater so if there is any legal challenge to the decision, all the paper work is available
The Board of Regents Regulations spell out what is needed for a hiring:

R04.03.014. Recruitment Procedure: Employment Process.

A.    The hiring official will:

1.    develop the vacancy announcement and advertising copy;

2.    develop screening and evaluation criteria;

3.    select the screening committee/individual screeners;

4.    conduct interviews and reference checks;

5.    select the best qualified candidate based on job-related criteria and available information;

6.    obtain approval for the recruitment process from the regional human resources office prior to making the job offer;

7.    for staff positions, identify appropriate starting salary in conjunction with the human resources office, and obtain authorization from the human resources office to offer the position and the approved salary;

8.    for faculty positions, identify appropriate starting salary and obtain authorization from the Provost, or designee, to offer the position at the approved salary;

9.    offer the position;

10.    notify unsuccessful candidates;

11.    submit required reports and documentation to the regional human resource office; and

12.    forward recruitment records to the regional human resources office or maintain the records for the required period of time.
This is consistent with Federal and State merit system rules, professional personnel standards, and national standards for recruiting University Chancellors.  This is not some unique University of Alaska custom.

While there are some exceptions in the regulations - they don't seem to cover this hire.  (This search didn't  involve Temporary or Emergency Hires, someone from an underrepresented class, or Casual Labor for example.)

So it isn't remarkable that the faculty were expecting the Chancellor search to comply with Board of Regents regulations which would have meant the process officially had barely even started.  

While it's true that the president makes the final decision on the selection of the chancellor, I can't find where this means he can by-pass all the regulations for announcing the position and evaluating the candidates.  

The president seemed particularly eager to avoid the expense and time of a national search, but even an in-state search should include all the steps outlined in the Personnel Rules of the Board of Regents regulations.

I know enough about rules and bureaucracies to know that there are often back ways to get waivers to not follow the regulations in some cases.  If they were waived, who did it, when,  and what was the justification?  

As the president related the process in the video tape above, he never mentioned anything about the regulations, that he got approval from HR for  the job announcement, that he created any rating scales for evaluating the candidates, or even that he got all this waived.

In fact, when one of the faculty members said something like "every faculty and  administrative position has to go through all the steps so why wouldn't the chancellor?"  he seemed to be genuinely surprised.  And he experienced some of these steps himself last spring as an applicant for his current job.  So he knew that the process includes more than asking people for suggestions and then making a decision.  Even in the speeded up President search process last year, there were public forums in Fairbanks, Anchorage, and Juneau for all the three finalists and feedback from everyone before a decision was made. 


I'm not sure how people get appointed to positions in the Air Force.  I know there is a very demanding evaluation system that all officers go through regularly.  Perhaps a general can just pick his preferred candidate without justification - but those candidates come from a pool of people who are eligible to apply for that position and who have been carefully vetted.  In this case, according to the president, there were two Alaska candidates that he knew.  There was no mention  of developing evaluation standards, of reviewing candidates against those standards, or anything remotely like that.  I don't even know if he got applications from both candidates or not. 


I've said there was a clash of cultures here - and if you'd been at the meeting, I'm sure you would agree.  Every successful organization has its own culture that is appropriate for the kind of work they do and while organizations sometimes bring outsiders into the culture, they don't generally have half their top leadership from the same alien culture unless it's a hostile takeover.   It takes time to learn a culture, to understand the language, to know all the rules and procedures.  Gamble's apology and acknowledgment he'd made a mistake, while appreciated, show the consequences of not understanding the culture.



More than culture


Writing this has given me time to think things through.   The president presented himself during the search for his own position as an experienced manager with an MBA.  He was into strategic planning and achieving outcomes.  One outcome of the search - Tom Case as Chancellor - could have been much worse.  Though, as I said in the very first post on this appointment, the collective impact on the University of Alaska is a very homogeneous top four positions and does not reflect the diversity of the faculty, students, or the state. But the other outcome was a very alienated faculty and people raising questions about cronyism.

Being an outcomes guy shouldn't mean you are oblivious to the process.  Cause the impact of a bad process IS an outcome.

As he described the search process, I didn't hear any evidence of the human resources class he must have had as part of his MBA.  There was no process.  There was no official announcement of a position.  No system for rating the candidates.  It appears there were no official candidates even.  Just a couple of names he knew about.

The strategic planner was doing this by the seat of his pants.  "It was a process that wasn't laid out yet.  I wanted to see where this process was going to take me."  And it doesn't seem to have taken him to the Board of Regents Regulations governing hiring at the University.  I'm guessing the HR people found some loophole to waive requirements.  Did this happen before or after he announced his decision?  But what was the justification?  Covering up for a president who didn't know there were any rules?

Gamble's education isn't in chemistry or Arabic language.  Those fields  don't teach management as part of their program.  But Gamble has an MBA and 30+ years in the Air Force, so he should understand that organizations don't operate in a vacuum, that there are processes designed to deal with routine activities like job searches.  (Maybe this is how they do things at the Railroad.)   I can give him slack for not understanding the shared governance part, but the hiring steps are pretty standard and basic in the private sector as well as the public sector.  While he sounded open and honest with the faculty, and acknowledging one's mistakes and apologizing mean a lot, what I heard at the meeting now raises new questions for me about how this all happened.  And where were the staff who should have let him know the University rules?  Are they all yes men? And what about the Board of Regents?

Is it any wonder the faculty are concerned?  



*Also, I don't doubt someone told the President that the last UAA chancellor search cost $250,000, but as I think about it, I don't see how it could have been that expensive.  $10,000 each to fly up three candidates from Outside should be way more than adequate. Another $20,000 for advertising.  That would leave another $200,000 to go.  Did they count the time all committee members spent on this?  That wouldn't be a real expense because all the committee members' time was out of their own hide.  The faculty still had classes to teach and research to write.  Administrators still had their jobs to do.  Most would be salaried and not getting overtime.  If that's what they negotiated with a professional search company, I'd like to see the profit margin the company got off this contract.  In any case, I think the $250,000 was something of an easy excuse for not going national and that a reasonable search could have been done for considerably less than that.  

OK, my next three posts will be under 1200 words. :)


All the posts on this topic:

Feb. 1, 2011
The Alaska Military-Educational Complex: Gen. Tom Case to be New UAA Chancellor 

Feb. 5, 2011
UAA Faculty Senate Upset about Chancellor Appointment Process


Feb. 7, 2011
Former Lt. Gov Craig Campbell Replaces Tom Case as Head of Alaska Aerospace Corporation

Feb. 9, 2011
UA President Apologizes to UAA Fauclty

Cronyism and the University of Alaska

Feb. 12, 2011
Choosing a Chancellor:  One Decision, Two Cultures

Wednesday, February 09, 2011

UA President Apologizes to UAA Faculty

This is going to be a short post.   I've raised some questions in the last week or so about the appointment of the UA Chancellor.  Today, UA President Patrick Gamble came to talk to the Faculty Senate. (He'd spoken to the University Assembly just before.)  I don't have time to sort through all that was said, but I'll briefly summarize:

  • The President apologized
  • Acknowledged he'd made a mistake
  • Acknowledged he didn't understand the meaning of 'shared governance' the way the University understood it
  • Listened to some pretty heated faculty
  • Listened to some less heated faculty
  • Explained his thinking process when he made the decision on the Chancellor

My sense is that he was genuine.  That he hadn't realized the huge difference in organizational culture between the Air Force, Alaska Railroad, and University of Alaska. I felt that the faculty accepted his apology, but were less sanguine than the president about how quickly he's going to be able to adapt to the vocabulary and ways of this institution.  But he proved that he will listen, acknowledge mistakes, and apologize. 

I think that this is a good first step.  I'll post more about the meeting later, but that will take a while to sort through.  For those who are interested in what happened, I at least want to get this out.  Below is a short clip of the President apologizing.






Other posts on this topic:
The Alaska Military-Educational Complex: Gen. Tom Case to be New UAA Chancellor 

UAA Faculty Senate Upset about Chancellor Appointment Process

Former Lt. Gov Craig Campbell Replaces Tom Case as Head of Alaska Aerospace Corporation


Choosing a Chancellor:  One Decision, Two Cultures

Cronyism and the University of Alaska

Patrick Gamble and the University got married less than a year ago.  And here he's gone out and bought a '56 Corvette from a buddy who gave him a good deal, without consulting his spouse who had a new Subaru in mind.  Is this going to be the pattern in this marriage or is he going to talk things out next time before he makes what should be a family decision?   This spouse isn't like his first two.  She expects to be a full partner in this marriage she was pressured into. Is he going to have to be firm until she shapes up or can he learn to enjoy life with an equal partner?

For a linked list of the other posts on the Chancellor search click here.


This post comes in several parts:
  1. What is cronyism?
  2. Is the appointment of Tom Case as UAA Chancellor by his fellow retired Air Force general an example of cronyism? (An aside raises the same question about Craig Campbell's appointment as Case's replacement at the Alaska Aerospace Corporation.)
  3. Why is this worth blogging about?

[This is a long post, so here's a brief SYNOPSIS:  Case's appointment fits three of the four criteria of cronyism and may well fit part of the fourth.  President Gamble's decision to by-pass a normal participatory search process and to ignore unanimous Faculty Senate recommendations makes the case for cronyism more plausible.  This suspicion is exacerbated by Case's same day replacement as head of the Alaska Aerospace Corporation.  With that said, Case is clearly qualified to head UAA, but not necessarily the best qualified.  The faculty and students and rest of the campus community have to determine whether Gamble has knowingly abused his power to hire a friend or truly didn't understand the academic culture.  If the latter, he has demonstrated why bringing in another leader from outside the academic culture is problematic to many.  The UAA community will also have to assess whether Gamble is willing and capable of respecting and adopting the culture.]

1.   What is CRONYISM?

Cronyism: partiality to cronies especially as evidenced in the appointment of political hangers-on to office without regard to their qualifications  (Merriam Webster online)

So, what's a crony?   From Websters online dictionary:

Specialty Definition: crony

Domain Definition
Noah Webster [Noun] An intimate companion; an associate; a familiar friend. To oblige your crony Swift, bring our dame a new years gift. Hence, an old crony is an intimate friend of long standing.. Source: Webster's 1828 American Dictionary.
Literature Crony A familiar friend. An old crony is an intimate of times gone by. Probably crone with the diminutive ie for endearment, and equivalent to "dear old fellow," "dear old boy." (See Crone.). Source: Brewer's Dictionary.
Slang in 1811 CRONY. An intimate companion, a comrade; also a confederate in a robbery. Source: 1811 Dictionary of the Vulgar Tongue.
Wiktionary 1: [Noun] Close friend. (references)
2: [Noun] Trusted companion or partner in a criminal organization. (references)


Let's look at a few more ways to define Cronyism:

From the business dictionary online:  
The act of showing partiality to one's close friends, typically by appointing them to a position in a company or organization despite the individual not necessarily being the best person for the position. Although this is [sic] favoritism is frowned upon in many cases, it is often hard to determine what is or is not cronyism. In general it is not wrong to hire or appoint someone you know, as long as they are well qualified, so the boundary between the two scenarios is very unclear. Although accusations of cronyism are prevalent, they very rarely amount to any disciplinary action or removals from power. See also nepotism.

from Encarta:
doing favors for friends: special treatment and preference given to friends or colleagues, especially in politics ( disapproving)

Most of the definitions I found were close variations of these.  So from these  definitions we can pull out the common factors:

  1. Partiality or favoritism

  2. Towards a good friend

  3. Usually through an appointment to a position for which the friend is

  4. Unqualified OR not the best qualified


Wikipedia's discussion of cronyism gives more nuance to the term showing why it happens and how it relates to other terms we know such as networking or good old boys system:
Governments are particularly susceptible to accusations of cronyism, as they spend public money. Many democratic governments are encouraged to practice administrative transparency in accounting and contracting, however, there often is no clear delineation of when an appointment to government office is "cronyism".
It is not unusual for a politician to surround him- or herself with highly-qualified subordinates, and to develop social, business, or political friendships leading to the appointment to office of friends, likewise in granting government contracts. In fact, the counsel of such friends is why the officeholder successfully obtained his or her powerful position — therefore, cronyism usually is easier to perceive than to demonstrate and prove.
In the private sector, cronyism exists in organizations, often termed 'the old boys club' or 'the golden circle', again the boundary between cronyism and 'networking' is difficult to delineate.
Moreover, cronyism describes relationships existing among mutual acquaintances in private organizations where business, business information, and social interaction are exchanged among influential personnel. This is termed crony capitalism, and is an ethical breach of the principles of the market economy; in advanced economies, crony capitalism is a breach of market regulations, e.g., the Enron fraud is an extreme example of crony capitalism.


2. Is the appointment of Tom Case by his fellow retired Air Force general an example of cronyism?

 

Cronyism, like most things, isn't either/or, isn't black or white.  There are situations which are clearly not and situations which clearly are, and more ambiguous ones in the middle.  But let's go through these four factors:
  1. Partiality or favoritism
    We know that UA President Gamble knew there would be a vacancy for the UAA Chancellorship even before he took the job.  It was ten months after Chancellor Ulmer announced she would retire, before Gamble began the search process late November 2010.
    We know that the UAA Faculty Senate - on notice that Gamble was considering skipping a national search - unanimously recommended their Provost as the candidate they could live with should he choose to NOT have a national search.
    We know the next public step was that Gamble appointed Tom Case to be Chancellor.

  2. Towards a good friend (All Air Force career information comes from the Air Force webpages for Gamble and Case.)

    Gamble graduated from Texas A&M and became a student, undergraduate pilot training, Randolph Air Force Base, Texas  in 1967. 
    Case graduated from the Air Force Academy and became a student in the Undergraduate Pilot Training, Laughlin AFB, Texas in 1969.
    I'm not sure when they met, but both careers included assignments in Vietnam, Korea, Europe, and Washington DC. 

    Gamble (August 1996 - November 1997) and Case (October 1998 - September 2000) were both commander, Alaskan Command, Alaskan North American Aerospace Defense Command Region, 11th Air Force and Joint Task Force Alaska, Elmendorf Air Force Base, Alaska.

    And they served together in Hawaii when Gamble (July 1998 - May 2001) was
    commander, Pacific Air Forces, Hickam Air Force Base, Hawaii, and Case  (September 2000 - July 2002) was Deputy Commander in Chief and Chief of Staff, U.S. Pacific Command, Camp H.M. Smith, Hawaii.

    From the US Pacific Command website: we learn, if I read this right, that Gamble would have reported directly to Case's boss.
    Commander, U.S. Pacific Command (CDRUSPACOM) is the senior U.S. military authority in the Pacific Command AOR.  CDRUSPACOM reports to the President of the United States through the Secretary of Defense and is supported by four component commands: U.S. Pacific Fleet, U.S. Pacific Air Forces, U.S. Army Pacific, and U.S. Marine Forces, Pacific.  These commands are headquartered in Hawai’i and have forces stationed and deployed throughout the region. 
    Both men retired to Anchorage where Gamble became head of the Alaska Railroad and Case became, first, Dean of the UAA College of Business and Public Affairs (where he was my boss) and then COO of the Alaska Aerospace Corporation. 

  3. Usually through an appointment to a position for which the friend is

    Search committees are the norm for faculty and high level administrative positions at the University of Alaska Anchorage - usually national searches.  The previous Chancellors at UAA and UAF were not selected through nationwide searches, but faculty and community members were involved and approved of the selections.  See previous post footnote beginning at "*I'd point out" for how those searches were conducted.

    In this case,
    • Nov. 23, 2010:  the President announced the beginning of the search and hinted at skipping a national search because there were good Alaskan candidates. 
    • Dec. 6, 2010:  The faculty responded by proposing the current UAA Provost for Chancellor.  If not him, then they wanted a national search. 
    • Jan 18, 2011: The President brought together a committee and asked them to come up with characteristics of a good Chancellor.
    • Jan 31, 2011:  The President announced Tom Case as the new Chancellor

    The President skipped the normal search process, rejected the faculty's proposed candidate without consultation, did not consult with the faculty or other normal constituents about possible specific candidates, and simply selected someone he'd known in his previous career who was also a personal friend. 

  4. Unqualified OR not the best qualified

    Unqualified?  - The Chancellor has a leadership position which requires good management skills and an ability to work well in the community for  university support and partnerships and for fund raising.  Generally, someone from inside the academic profession with the highest academic credentials (a doctorate) is chosen because they know the culture and norms of the institution they will lead.  This is  occasionally waived if the candidate has other remarkable qualities. 

    Tom Case does not have a doctorate, but he has a masters in systems management and a great deal of education and training in the Air Force plus experience leading large organizations.  He also spent five years as Dean of UAA's College of Business and Public Affairs.  In that position he expanded his widespread contacts in Anchorage and Alaska developed earlier as Commandant of Elmendorf Air Force Base.

    There is no question in my mind that Tom Case is qualified for this position.

    Best Qualified?
    - This is a question that might still be debated if there were a national search and there were several candidates.  There might never be absolute unanimity.  There are factors to criticize with his candidacy.
    • He doesn't have an academic background so he doesn't understand the culture of people he will be leading.  But this isn't enough to make him unacceptable.  Sometimes an outsider can bring in new ideas.  Another factor arises if we take the macro view.  Not just how this decision affects the one campus - UAA - but the impact on the University of Alaska system.  As I've pointed out in a previous post.
      • There will now be four white males over 60 without terminal degrees in the four top posts of the university.  While these four men are each unique individuals and have their own perspectives and experiences, 
        • having other perspectives is both symbolically and substantively important.  The fact that this wasn't considered too important by the President is also troubling.  Also, as I've said, 
        • having outsiders in academia is not necessarily a bad thing.  But two retired Air Force generals in the top four positions seems redundant. We've wasted an opportunity to have a different perspective among the top four positions.  Why?  Simply because Gamble is more comfortable with an old Air Force colleague?  That's not good enough unless he brings in other qualities so special they make him clearly better than other candidates.

  5. But we can't even consider whether he is the best candidate because there are no other candidates.
So, is this cronyism?  Pat Gamble hasn't told us his motives (other than saving money by not having a national search).  It is clear that it meets at least three and possibly four of the standard benchmarks of cronyism.
  1. He used partiality or favoritism - he chose someone he already knew and was partial to without letting any other applicants into the process.  He chose another academic cultural immigrant from the Air Force.  While he may think he has simply chosen the best possible person for the position, in fact he picked a friend without considering others.   He didn't even discuss with the faculty the person they recommended and why they supported him and why he (Gamble) didn't. 

    But he clearly decided that despite coming from a different organizational culture - two actually if we include his time with the Alaska Railroad which seems to be a particularly 'good old boy' system - that he knew better than the faculty, without even having to talk to them about their candidate and his.  Or any other possible candidates a nationwide search would produce.

  2. The person he chose is a personal friend and professional colleague.

  3. He did this through an appointment that was a deviation from the standard process.  While there had been some deviation in past appointments, this one was extreme by totally excluding the faculty and others in the university community.  The past searches for UAA and UAF chancellors deviated by not having a national search, but the conditions were different and shared governance wasn't abandoned in those cases.  One major concern, I understand, for the faculty is fear that the exceptions will become the new norm and this appointment will set a precedent for skipping national searches and search committees altogether.

  4. Tom Case is clearly qualified, but not necessarily the best qualified.  We don't know whether he is the best qualified because Gamble's process excluded competition against which to measure Case.  
The suspect nature of this case is exacerbated by the fact that on the same day that Gamble sent out his email announcing that he had chosen Case, the Alaska Aerospace Corporation  announced that Case had been replaced by former Lt. Governor Craig Campbell whose term had recently ended - another former Air Force/National Guard General (though elevated, as I understand it, through a different procedure to fill the position of Adjutant General of the Alaska Air National Guard, and promoted to Lt. General by Gov. Sarah Palin.)

How hard is it to imagine Gamble and Case and Campbell at a party discussing what Campbell would do after his term was over?  "You know, there's an opening for Chancellor coming up.  I can appoint Tom to that - he was a dean there already - and then Craig, you can take Tom's spot."  Actually, I do have trouble imagining Tom Case in that meeting, but somebody must have discussed this for it all to happen so quickly and smoothly.  Too quickly. Too smoothly. 

The University of Alaska is a state organization and the Aerospace Corporation is state created and largely state funded. These are positions with serious salaries. The Chancellor gets about $250,000 plus benefits.


3. Why is this worth blogging about?


I've learned over the years that cronyism, like other ethical infractions, is  "something that other people do, but not me."   While working with Municipal Assembly members, for example, on rewriting the Municipal Code of Ethics, I had assembly members defend their right to have lobbyists pay for their lunches with reactions like, "Are you suggesting I could be bribed for a $20 lunch?"  I had two responses:  1)  How expensive a lunch would it take?  and 2) If $20 is trivial, then why don't you pay for the lunch yourself?   But I got the point.  Other people were unethical, but even hinting they might be was insulting.

Most people, particularly those who have dressed themselves in society's symbols of legitimacy, rarely recognize when they do something wrong. Tom Delay, for example, is still protesting his innocence.  If Gamble reads this, while he might acknowledge some of the points theoretically, he'd probably say that, practically, he'd made the right decision and he'd do it again.  And that's why I'm covering this in such detail.  He shouldn't do something like this again.  And if he does, it won't be out of ignorance.


Broader Issues

1.  The University of Alaska is a large public organization with a budget over $1 billion.  The FY2012 operating budget alone is $884,983.300.  The capital budget is another $212,525,500.  (To put this in context, the Governor's proposed total operating budget for the State of Alaska is $5.45 billion.  To be fair here, only $350 million of the UA budget comes from the State.  But the total operating budget is 1/5 the State's operating budget.)   How the University is run should be of concern to Alaskans.

2.  The University of Alaska is the main institution for higher education in the state of Alaska.  How it operates, its emphases on one approach to education or another, will greatly affect the future of the state.  Nationally, great changes have been going on in higher education as university budgets have almost matched health care for significant increases. Legislators have reacted with calls for more efficiency.  A business metaphor has replaced the idea of education.  Students have been changed into customers and education has become preparation for a job rather than for life.  "How?" is replacing "Why?" as the basic question for college students.  There are legitimate questions about what universities do and how they do it.  But there are also many simplistic answers floating around. 

Facing these changes requires people who both understand education and who understand what parts of traditional education are essential to keep and how to move into the future taking advantage of new technology to make education better, but without making it superficial.  So Alaskans, even those not involved in the University, have a huge stake in what happens in the administration of the University.


Specific Issues - Consequences of Skipping a Search

1.   Credibility of the President's Commitment to Shared Governance

The President, in his November letter announcing the beginning of the search, said the new chancellor should have "an unwavering belief in the efficacy of shared governance."  Either the President
  • doesn't have such a belief himself, 
  • doesn't understand this the same way it's understood by faculty and staff and students, or 
  • didn't want to risk not getting his preferred candidate.  
There was no shared governance in this decision.  Gamble muffed an opportunity to be a University President and instead acted as the University CEO.  Chancellor Case was appointed by the President with no meaningful participation of the UAA community.  Not only did Gamble choose someone against the Faculty Senate's unanimous recommendation, but he did not bother to discuss his reasons why before he made the appointment or why he scrapped any semblance of a search.

When push comes to shove, this new Chancellor will be clearly and unequivocally representing the President in Anchorage rather than representing the UAA community to the President.  This is not shared governance.

2.  Legitimacy

The odor of cronyism floats over this appointment.  Even if Tom Case is the best possible chancellor - which we really can't judge given the lack of other candidates to compare him to - skipping over the process leaves a residue of suspicion and distrust.  Had there been an open process with several candidates, the President may have risked that his preferred candidate was not recommended.  He then would have had to make a decision - either to accept the search committee's recommendation or to still choose his preferred candidate.  Gamble didn't take that gamble.  The odds would have been in his favor.  Usually such a committee identifies acceptable candidates and possibly a preferred candidate.  Had Case made the acceptable list, his legitimacy would have been assured, and this would not have been seen as a possible case of cronyism.  Odds are good this would have happened.

Instead the new Chancellor comes in under a cloud.  And there is antagonism between the faculty and President. 



3.  Communication

The time that a search committee puts into developing criteria for a position is time where people have to articulate their values and their models of education and universities.  There is a lot of give and take, people reveal themselves, and relationships are built.  This would have been a great opportunity for the President, who comes from alien organizational cultures, to have gotten an intimate look at this new culture he now heads.  That opportunity has been lost.



Conclusions



This is a post I wish I didn't have to write, but I feel strongly that if the President continues in this path the relationship between him and the faculty will get more and more strained.  The faculty are in an awkward position.  They don't want to spend their time taking on the President, they'd much rather work cooperatively with the head of the University system to make the university a better place.   But a lot of them think they've been rolled by the President and don't want it to happen again. 



My sense is that while they feel misused and are concerned about the future, they are willing to accept and support Tom Case.  They also have to assess Gamble.  Was this a willful decision to by-pass the process to make sure his Air Force colleague and friend would get the position or simply a cultural blunder?  If the latter, is he willing and capable of respecting this new (for him) culture and concepts like shared governance? Did he know buying this Corvette behind her back was wrong, but did it quick before she could say no? Or is he just not used to having to check with the spouse? And how's he going to behave next time there's a family decision to be made?

This has been a long post because none of the other news media are covering the story, except the UAA student newspaper, Northern Light, and I want to document the complexities of this situation as best as I can for the record.


I expect that Tom Case will be a good Chancellor at UAA.  I worked with him in the College of Business and Public Affairs and respect him as an honorable and sensitive man of considerable ability.

But in a democracy, the ends don't justify the means.  Prisoners get released when the police or courts have violated procedures set up to protect their rights.  The President had more than enough lead time to fill this vacancy properly.  And as one of his first major acts of significance, it behooved him to do it right.  He didn't.  Wednesday he's coming to Anchorage to talk to the UAA faculty.  Whether the future will be rocky or smooth will depend on how that meeting goes.

The university can be a frustrating place because democracy can be frustrating. Democracy allows time for people to have their say and be listened to.  And I myself could point out to ways I would streamline things - but not at the expense of serious shared governance.

One needs to remember, "It's not WHAT you do, but the WAY you do it."


Monday, February 07, 2011

Former Lt. Governor Craig Campbell Replaces Tom Case as Head of Alaska Aerospace Corporation

Here's a press release from the Alaska Aerospace Corporation dated January 31, 2011.


FOR IMMEDIATE RELEASE    January 31, 2011
Alaska Aerospace Corporation Announces Craig E. Campbell to Become President and Chief Operating Office
Dale Nash, Alaska Aerospace Corporation Chief Executive Officer announced today that former Lieutenant Governor Craig E. Campbell will become the President and Chief Operating Officer for Alaska Aerospace Corporation effective February 15, 2011. “I am pleased to have Craig join our team at AAC. He brings a wealth of state and federal government experience which will be invaluable as we pursue a more diversified business portfolio in aerospace across Alaska.” Mr. Nash commented.
Craig Campbell is replacing Mr. Tom Case, who has accepted a new position as Chancellor for the University of Alaska, Anchorage.    “I want to thank Tom Case for his outstanding support and service to Alaska Aerospace Corporation. Under Tom’s leadership, AAC has achieved tremendous success in our launch capabilities. During the past three years, AAC has continued to mature from a development company into a significant national aerospace business. I know that the University of Alaska is gaining one of Alaska’s finest leaders.” Mr. Nash stated. . . [it continues, you can get the pdf here.]
What's particularly interesting to me in this announcement is that it is dated January 31, the very same day of the memo sent out by UA President Gamble announcing Tom Case's appointment as Chancellor of the University of Alaska Anchorage.

Craig Campbell's appointment couldn't have happened before they knew that Case was leaving.  So, they must have known that Case was leaving before January 31.  How long does it take to know there is an opening and to find a replacement?  One day?  Two?  Eight?

Gamble had had one meeting - January 18 - of an assumed search committee for the Chancellor position.  But already on November 23, 2010 he'd written a memo saying that national searches were expensive and hinting he might skip such a process.  Participants in the meeting were asked to make a list of criteria for choosing a good Chancellor. 

That meeting was eight working days before he announced the Case appointment.  Had Gamble already chosen Case?  Were the people at the Aerospace Corporation already contacting Campbell?   Who all knew?  When did they know?  How long was Campbell in line for the Aerospace job? 


From their website:
The Alaska Aerospace Corporation was established by the State of Alaska to develop a high technology aerospace industry in the state.
Exactly what is the relationship between the Corporation and the State?  How did they manage to hire someone so quickly?  How do they select people?  Clearly there was no search process there either.  Is Craig Campbell really the best person in the United States to run the Alaska Aerospace Corporation?  How much does this position get paid?  You can see his qualifications at Wikipedia.

UA President Gamble was executive of the Alaska Railraod before becoming President of the University of Alaska. The Railroad is another independent corporation and it's owned by the State of Alaska.

Robert Caro won a Pulitzer Prize for his biography of Robert Moses, The Power Broker. Moses was pretty much the man who created public authorities in the US - government entities that were independent of public scrutiny and accountability. It appears that Alaskans ought to be checking on the various such organizations we have to be sure that there is proper oversight and that their hiring procedures are ones that insure we get the best possible people to run them.


This other posts on this topic:

 
The Alaska Military-Educational Complex: Gen. Tom Case to be New UAA Chancellor 

UAA Faculty Senate Upset about Chancellor Appointment Process



UA President Apologizes to UAA Fauclty

Choosing a Chancellor:  One Decision, Two Cultures

Saturday, February 05, 2011

UAA Faculty Senate Upset about Chancellor Appointment Process

[Some people I've talked to this week said they really aren't aware much of the University.  That's a shame because it has a large budget and its mission is to educate the people who will be Alaska's future.  The ADN simply cut and pasted a brief version of the University's press release.]


The UAA Faculty Senate discussed the appointment of Tom Case as its new Chancellor at Friday afternoon's meeting. I posted earlier in the week that former Air Force General and now University of Alaska President Pat Gamble had appointed former Air Force General Tom Case to be Chancellor of the University of Alaska Anchorage campus.  At the time I pointed out that this would mean that the four highest positions at the University of Alaska would be held by white males over 60 who did not have terminal academic degrees.  The idea of diversity is pretty entrenched in American government and business these days.  Not just for symbolic reasons, but because it is understood that people with different life experience see the world differently and bring different perspectives to the table, perspectives that better understand and reflect (in this case) the people of the State, the student body, and the faculty, and others in the university community.  You simply get better decisions if your leadership reflects your employees and constituents.


But today's Faculty Senate meeting didn't focus on that issue.  After dealing with old business, they took up discussion of the Chancellor appointment.  There were three key concerns:
  1. The Individual.  There was widespread agreement that the group did not want to focus on the individual who was appointed Chancellor.  The group's comments suggested they did not want to embarrass Tom Case in any way, or even the president.
     
  2. The Process.  There seemed to be three responses to how the new Chancellor was selected:
    1. Outrage/Anger -  This response, based on my count of people's comments, seemed to reflect a plurality, if not a majority.  People felt the university culture's process of collaborative governance was trashed and people felt insulted and outraged and wanted the President to be aware that he had seriously abused his position.
    2. Upset - Pretty much the same as 1 but expressed less passionately.
    3. We should reach out - One person, using nursing (I think) terminology said that there was a knowledge deficit and that the faculty needed to educate the President about academic culture.  She also said the faculty had a knowledge deficit about the president.  While others didn't necessarily share this non-judgmental way of putting it, it seemed that most agreed there needed to be more communication between the faculty and the President. 
  3. What to do next.



Background

This seems like a good point to step back and talk about the process which came out in bits and pieces in the meeting and which I also learned more about from commenters in the last post on this and asking folks.

The academic culture tends to have very collaborative search processes for important positions - faculty and high level administrators - who will have a major impact on the organization for a long while.  Other government and business organizations also use nationwide searches for many positions, but often are less inclusive of so broad a cross-section of the organizational community.  I sat on the search committee that chose Lee Gorsuch as chancellor.  He also did not have a PhD.  But having the national search meant that we were sure we couldn't attract a better candidate and the new Chancellor came in with the strong support of the faculty.  Yes, cost is a factor, but there are options between nothing at all and a full, costly search.  APU, the small private university nearby, last year had a nation-wide search for its president which included faculty, students, alumni, and community members.  And attracted a strong, experienced academic administrator from Outside who also had good Alaska experience.  In that case, the Alaska candidates did not prove to be the strongest.  To get a sense of a normal search, here are the steps from the University of Minnesota.
  1. Board approves search plan;
  2. Board selects desired leadership characteristics for a new president and appoints a search advisory committee;
  3. Search advisory committee recruits pool of candidates, reviews their qualifications and selects candidates for initial interviews;
  4. Search advisory committee conducts interviews and forwards semi-finalists to board;
  5. Board reviews semi-finalists and publicly names finalists;
  6. Finalists visit campus for public interviews by the board and meetings with campus community;
  7. Board selects president.  
These are pretty short and to the point.  The State University of  New York (SUNY) has far more detailed steps which appear to be statewide policy or perhaps even law.  The American Association of University Professors (AAUP) has another detailed list for President/Chancellor searches.  This is the norm in academic institutions.  When a President such as Gamble comes in from a different organizational setting, it is his responsibility to get up to speed on how things are done, or at least have a couple of very good insider advisers that he can check with.  Either Gamble didn't do this and should have, or he knew what he was doing and was using the management maxim "It's better to ask forgiveness than permission."  Or the full meaning of 'shared governance' was hard to believe for a retired Air Force general. 

Search Timeline

January 22, 2010 - Chancellor Fran Ulmer announces her retirement in mid 2011.  She gave over a year's notice, giving the university plenty of lead time to conduct a search.  The Anchorage Daily News quoted then President Hamilton:
"Fran's announcement today was done in the typical thoughtful fashion that is Fran's hallmark," said University of Alaska President Mark Hamilton, who also recently announced his own retirement. "She has given the UAA community, me and the next president plenty of time to plan for a smooth transition. She cares deeply about this institution."
I'd note that academic national searches take as much time as you have.  Ideally you'd begin about a year out before the position has to be filled in hopes of attracting people before they have committed to other institutions.  And also giving them reasonable time to cut ties from their old institution and get settled in the new one.  In this case, the University could have established a position description in Spring 2010 to get a head start.

November 23, 2010  (Ten months later on the Tuesday before Thanksgiving) - President Gamble sends out memo to University community announcing the beginning of the President search.
Double click to enlarge

The memo - I have a PDF copy that doesn't allow me to cut and paste as text- so I have to take images.  Here's a bit of what the President said he thought was needed in the next Chancellor.

But he also hinted at what was coming at the end of that memo:
I am mindful that the last formal, national UAA chancellor search in 2003-2004 cost $250,000 and took eight months.  I am equally mindful that all three of our current chancellors, who I personally consider exceptionally talented leaders and working partners, were not selected through and extended and costly formal search process.  Considering these past experiences I believe we should remain open minded about a method that will lead to the best outcome for UAA and the state.
So, it would appear from this document that President Gamble knew about - even if he might not have understood the practical implications - the importance of shared governance.  And he knew that these searches could take a long time and that by waiting until late November he'd let a lot of time slip by.

Dec. 6, 2010 - The Faculty Senate responds with this memo (a pdf that allowed cut and pasting)

(Basically they say they don't want to skip the search and have a direct hire by the president, but if that is going to happen, they would support doing that for the current Provost Mike Driscoll.) 
Date: December 6, 2010
To:    Patrick K. Gamble, President, University of Alaska
From:    John Petraitis, President, UAA Faculty Senate
Re:    UAA Chancellor Search

In our December 2010 meeting, UAA’s Faculty Senate discussed your letter concerning how to proceed with finding Fran Ulmer’s replacement when she retires in 2011. The following motion was passed unanimously.
Faculty Senate is committed to shared governance that involves faculty, staff, and students. As such, we are, as a rule, uncomfortable with a direct hire of senior administrators. 
But, if you opt for a direct hire, the only person Faculty Senate would support is Mike Driscoll because he was hired as Provost after a national search, he has performed well as Provost, he knows UAA perhaps better than any other applicants for the position, and he has served as Acting Chancellor several times as Chancellor Ulmer has worked on the Presidential Oil Spill Commission. 
Given our commitment to shared governance, we encourage you to consult with UAA's other governance groups to get their opinions on this matter. 
If you do not opt for a direct hire of Mike Driscoll, Faculty Senate requests that the Chancellor's position be filled after national search and that the search committee consist of faculty, staff, students, alumni, and representatives from UAA's community campuses.
For 44 Against 0 Unanimously approved
Mid January [18,] 2011 - President has a meeting with invited participants including faculty officers, local business people, alumni, community leaders, students, [a couple of deans/directors, and representatives from UAA's community campuses] and asks them for their characteristics of a good chancellor.  


January 31, 2011 - The President sends out a memo announcing he has chosen Tom Case as the new Chancellor.

These are the dates of meetings that I know of.  If there were other meetings on this I'm not aware of them.


Back to the Meeting - What to do next.

The faculty wrestled with the following issues:

1.  Was Gamble willfully violating the university culture  and the notion of shared governance or just acting out of cultural ignorance? 

2.  What was the most appropriate way to let him know they were seriously pissed with the process and at the same time maintain enough cordiality to be able to work with Gamble in the future and also with Tom Case?

Since they didn't know his motives - and some complained that he'd never been to campus to talk with them - it was difficult to decide.  If he was knowingly skirting the process because he thought he could get away with it and appoint his friend, then they felt they needed to stand up to him and let him know he was going to face resistance if he tried this again.  But if this was a genuine culture clash, they were willing to give him another chance. 

Faculty Senate President Petraitis
Two people at the meeting who have had most contact with Gamble said they thought he would prove more willing to involve faculty in important decisions than had President Hamilton.  Faculty Senate President John Petraitis pointed out that the faculty had been asked to  take a key role in preparing the University strategic plan.  Chancellor Ulmer said she thought a reason he hadn't been on campus much was he believed in decentralization and staying out of campus business.  (Some people wondered how that squared with how the Chancellor was chosen.)  She also pointed out that since neither she nor Brian Rogers had been appointed through a major search process, he might not have thought such a search necessary.*

Petraitis also announced that Gamble would be at UAA at a public meeting on Wednesday, February 9.  The exact time and place weren't certain - probably 4:30-5:30 in Library 307, but check.  He said he'd suggested this to Gamble after the announcement and Gamble agreed. He said Gamble couldn't make today's meeting because he was out of state at a grandchild's baptism. 

Action Taken

They passed a motion to send a memo supporting Provost Driscoll. There was major concern about the perceived snub of Provost Driscoll whom the faculty had supported in their Dec. 6 memo.  The faculty still strongly supported him and were worried that he would seek a job elsewhere after the President ignored the faculty recommendations.    I didn't get to see the actual motion so I won't try to characterize it more than that.

[UPDATE 12noon:  Here's a copy of the motion:

Motion: A vote of confidence for Provost Michael Driscoll

We have confidence in the leadership of Provost Michael Driscoll because he has wisely and successfully provided academic and administrative guidance to the University of Alaska Anchorage. We commend him for many things, including the following:
  • Representing us and advocating for us to statewide administration, the Board of Regents, and the community of Anchorage
  • Supporting shared governance by soliciting faculty, staff, and student input and, then, being responsive to it in appropriate measure
  • Following academically authorized processes of curriculum development and approval; hiring of faculty and administrators; and promotion and tenure, giving faculty significant leaderships roles in those processes
  • For ensuring transparency in the Office of Academic Affairs
We thank you for service to our institution and hope it continues for many years.]

The faculty decided not to send a second motion to convey their outrage about the process and what that meant for the future, deciding that it would be better to do that in the face-to-face meeting next Wednesday.





*I'd point out that Ulmer was first appointed as Interim Chancellor after Chancellor Maimon announced her decision to take a new position in Governor's State University in February 2007 - fairly late in the year to do a serious Chancellor search.  Faculty were involved in the decision.  I'm not sure about the decision later to forgo a search and make Ulmer's appointment permanent.

Rogers' interim appointment also included faculty having a chance to meet two candidates and give their feedback to the President.  I don't know if there was any participation in his permanent appointment.

[Update 5:30pm - see comments below which say that for both Ulmer and Rogers' appointments - interim and permanent - faculty were involved and supported the decisions.]