Spoutible's Impressive If Imperfect Start - A Serious Attempt For More Civil Society

 I can understand readers here who think I'm spending way too much time on the new Twitter alternative startup Spoutible.  But hear me out.

Why I think this is important

Most of social media has become infected with trolls - from jerks to paid hit men.  Spoutible is a serious attempt to create a protected space where people can interact and discuss serious issues calmly (or even excited too) and rationally.  It's designed to keep out those who prey on the weak, and also on the not so weak.   

The creator of this project is credible and capable.  It has a chance to offer a safe place and be a model for others.  If this works, it would show that neutralizing the haters is possible.  

Who is Christopher Bouzy?

 Christopher Bouzy isn't your typical tech startup creator.  He created BotSentinal - an app that allows you to submit someone's Twitter handle and then scores it by how civil its cumulative tweets are.  He did this to help people recognize those trolls quickly.

In a reasonably small human setting - a school, a religious congregation, at work, on a sports team - you quickly get to know who you can trust and who tends to be a jerk.  Online anonymity means we don't know people's identity or history.  BotSentinel is a tool to help overcome that.

As Twitter became more hateful, Bouzy saw a need for a civil space to discuss the issues of the day, or one's personal life, or whatever one wants without being targeted. And BotSentinel suggested he also had a lot of technical resources to pull it off.   As Twitter's decline in civility quickened with Musk's takeover, things got more urgent.  Using what he knew from working on BotSentinel, Bouzy got to work with a collection of computer folks to create a new online forum.  He made it pretty Twitter like so it would be easy for Twitter users to navigate on it quickly.  

He's also happens to be black which gives him a view of the world most techies don't have.  He's pledged to have 40% of Spoutible workforce be women.  

Spoutible Background

The team spent about three months developing the site.  Then they invited journalists and some other celebrities to try out the site for a week or two.  Journalists, because Bouzy believes that they need a healthy platform to gather early news tips and to alert the world to what they are working on and have produced.  [I'd note that I resisted Twitter for a while.  But at an Alaska Press Club conference I attended a couple of workshops put on by the then Social Media editor of the Wall Street Journal who explained how and why he used Twitter - the reasons I just mentioned: to get early tips on emerging stories and to share their own stories.  That got me to try it.  And it does those things.  It also can help you waste a lot of time if you don't pick the people you follow carefully.

Because I've used BotSentinel to identify Twitter abusers, I appreciated that there was someone who saw this problem and came up with a way to combat it.  So when Christopher Bouzy came into my awareness saying he was working on a Twitter alternative and that his background included creating BotSentinal, I was ready to follow.  I'd already joined Mastodon and Post as I looked for Twitter alternatives, but neither really grabbed me.  

So I was eager for the Bouzy site to become real.  I listened to Bouzy talk to us on Twitter Spaces (ironic that he can use Twitter to promote Spoutible) and take questions.  I was impressed with what I felt was sincerity and openness.  He was going to be as transparent as possible without giving away information that might not be safe in the hands of competitors, scammers, or hackers.  There have been several other open forums and each time I'm impressed with Bouzy's sincerity, his motivation, and his technical knowledge of how to get this done and hire people to do what he can't.  

On February 1, 2023 (yes, just five days ago) Spoutible opened up for preregistered users, which included me.  It was both a strong and rocky start.  Lots of people signed on and started spouting.  But there were technical glitches and the site was really sluggish.  It got better by February 2 and then there were more problems the next day.  

Saturday Bouzy did another Twitter Spaces forum where he talked about the issues and answered questions.  By the time I saw the notice, the meeting was over, but I was able to go for a walk and  listen to the recording.

Meeting Takeaways 

[You can listen here. It's 2 hours and 44 minutes long. Good for an airplane trip, or doing some mindless task, as well as exercising.  Don't need to hear it all, but at least to get a sense of Bouzy.]

1.  Bouzy haters - He started out by taking all the blame for things that went wrong, including a sort of breach.  No data got compromised. But the attackers acted like there had been.  These attackers have been on Bouzy's case since BotSentinal examined online attackers of Meghan and Harry and they have turned their attention onto Bouzy and Tweeting how Spoutible was a scam and you would have all your data compromised. [Me:  I had wondered how much of the problem with Spoutible was hacker related and apparently some of it was.]

2.  Lots of people signed up and lots of kumbaya - Despite the technical problems, there was a surge of people signing up and it seemed that the tone of the conversations was great and that people were meeting lots of new people and following and getting followers and lots of comments and discussions.  Bouzy was a little cagey about numbers, though he Tweeted in mid December that 110,664 had already pre-registered.  His hesitance to talk numbers had to do with the haters, but I didn't quite understand the issues.  [Me:  I agree with the tone and warmth of the spouts.  And people commenting on my posts and following me much faster than they did when I first joined Twitter.  But I suspect there are other explanations.

• There aren't that many people on Spoutible right now and everyone is trying to find followers and people to follow.  And they are connecting quickly because of a sense of the safety of the site
• No cliques yet.  The crowd is mingling.  There are no groups yet.  So people are connecting with people they normally wouldn't connect with.  This is good.  But I suspect once people get familiar with each other, they will settle in to interacting with regulars more and won't be making friends so freely.

I also didn't see a lot of the serious political or theoretical discussions that I find important on Twitter.  It feels a bit like the early days of the internet where everyone was just looking around and having fun.  People didn't quite know where it was going or how to make money off of it.]

3.  Despite the technical issues in the first couple of days, people have been very forgiving  Lots of thank-yous to Bouzy.   Responses were similar to mine: grateful for this new space and understanding that this was put together in three months and has only had a significant number of users for four days.  A number of of commenters told Bouzy not to be so hard on himself.  We all recognize that Twitter has had  about 16 years to evolve.  Bouzy acknowledged that but said that protecting users was his top priority and anything they overlooked he felt was a problem.  That's good, but as many pointed out - going without sleep too long is not healthy.  

4.  Identification of bugs, suggestions for improvements

There were minor to serious technical issues - ie the Spout drop blocks the like button for some, can't sign up two accounts, some people's emails and some non-US phone numbers weren't recognized,  There were questions about when features would come out - like a phone app, a common suggestion box, the rules of engagement, foreign language options, podcast options, etc.  A couple of people wanted to have kids get access since it seems like a safe space.  That was the only one Bouzy was not receptive to.  In most cases he said it was coming and they were trying to prioritize the most important things first.  

5.  Transparency

This and previous online open forums demonstrated a level of openness we don't see very often.  I can't help but feel that Bouzy is a really decent person I'd love to have as a personal friend.  

My own suggestions:

1. people's profiles should pop up when you put the cursor over their image
2. easier navigation back to where you were - ie not jumping back to the top of your timeline after checking a comment
3. have the follow/unfollow button available with each spurt
4. I understand why they have the Bot-Sentinel button so prominent, but so far everyone is zero.  I think it would be better if it was on people's profile and popped up with the profile (see suggestion #1)
5. Will the BotSentinel score be 
1. just for Spoutible?
2. for Twitter and Spoutible separately?
3. for a combination of both?
4. just for Twitter?
6. Timestamps on Spouts seem to reflect the spouter's time zone - converting them into the readers' time zone seems to make more sense.
7. 
   Why does the Spoutable image in tabs bar look like a P instead of an S? OK, if I look closely maybe that's supposed to be a spouting from the vague but blue whale below.   WOW!  I went back to capture the Spoutible image alongside the Twitter image and there was already a new Spoutible image.  A minute after I wrote this.  But I think a bigger whale without the extra word (which shows where you are on Spoutible) would be better.    There are more, but this is enough for now.  
   
   Follow up:  If tab isn't open, then just the whale or bird show. [Update 4pm - the P is back.  Guessing they're experimenting.]

My hope for Spoutible is that:

1. The platform can be a space where journalists, artists, activists, and other humans can safely express themselves free of hate and vicious attacks. But 'safely express themselves' doesn't include people who make hateful and vicious posts or spread disinformation.  Paradox?  It might appear so, but if people object to something, they need to do it civilly and explain why.
2. That it will serve as a model that such places can exist and thrive online.
3. The world will adapt with the changes and find ways to protect safe spaces in general

My concerns are:

1. The various forces that want to preserve those parts of the status quo they benefit from will do what they can to find ways to infiltrate my ideal Spoutible and poison it as they've poisoned the internet in general.  These include:
1. White supremacists, fragile would-be alpha males, and troubled people in general, who out of anger, spite and/or for profit have used their anonymity to intimidate good people without consequences to themselves and to make truth harder to discern
2. The people who stir up such people with propaganda and pay them to disrupt the free flow of ideas
3. People who will see hacking Spoutible as a challenge.  Bouzy did say he hopes most of those people will be friendly and let Spoutible know of any vulnerabilities they find.  

But I also know that in the flow of time, as new problems emerge, new strategies emerge to overcome them.  The Right has had strategists working for years to exploit race and abortion in order to keep power.  They've plotted for decades to take over the Supreme Court.  The Left  has generally not been so calculating long term and have been slow to recognize the Right's strategy.  But now that they know what has been happening, they are more galvanized to fight it.  They have science and good will on their side and they will find ways to stem the evils that new technologies have unleashed