Wednesday, May 30, 2007

Sears, are you listening? Leak part of washer design?


We got our new stackable Kenmore washer-drier last week. Rick, the salesman told us that if we take a trip, we should wipe dry the rubber seal at the door because water can get caught in the folds and get moldy. So yesterday I went to unload the new washer and there was a small puddle on the floor and I could see drops going down the face of the washer. It took our Maytag 32 years to start leaking.


After negotiating the 800 number computer voices, getting cut off, starting all over again, someone scheduled a service person to come this morning. That's good, no waiting. They also suggested asking for the machine to be replaced if the service guy couldn't make an easy fix of it.

Kyce came this morning and basically said:
K: "They all do this. Just put a cloth on the floor. It's the condensation on the door when you open it."
Me: "You're saying that they are built to leak?"
K: Squirming a little, "Well, all front loaders do this."
Me: "They don't leak at the laundromat"
K: "Well, those are $3000 machines, built for abuse."
Me: "We only did three loads. We haven't abused it."
K: "No, I wasn't suggesting you abused it."

Anyone have a front loader? Does it leak every time you wash?

Also, today Joan put it on normal for the first time. I thought they were doing construction work outside. It turned out it was spinning really fast.


[Update April 21, 2017 - We figured out why it was leaking shortly after this post and it hasn't been a problem since.  In fact it works well and uses much less water than the old Maytag.]

5 comments:

  1. So, you got rid of the old Maytag washer? Man, that was a mistake! Those run forever with very few repairs, if any. Most repairs on those machines are ridiculously simple, too.

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  2. i have a GE and it leaks i'm trying to find a replace me part for it....the seal is messed up! i haven't even had it a year yet!

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  3. mdwindemaker08, I should have updated this long ago. The problem was with us. We weren't used to a front loading machine. It was something about water on the door itself dripping. It hasn't been a problem since those first few days.

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    Replies
    1. My 38 year old A 207 is leaking & with the encouragement you got we investigated & looks like the hose to the pump is split. Should be easy to replace. Thanks to the great MayTag Community.

      Delete

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