Pages

Friday, December 08, 2006

Books - One Night @ the Call Center and Ancient Promises



Jaishree Misra's Ancient Promises tells the story of a Delhi girl who spends summers with grandparents in Kerala. Although she goes to an all girl parochial school, she manages to fall in love with a boy from the connected boys school. When he leaves for three years in England, she is sure she'll never see him again, and acquieces to a proposal from a 'good family' in Kerala that has been looking for a suitable wife for their son. The marriage doesn't go so well in this beautifully written story about families in India.






One Night @ the Call Center by Chetan Bhagat was on the India best seller list. It follows several characters one night (with flashbacks to other times) at a call center in Gaurgon, the tech suburb of New Delhi. It's a glimpse of those now infamous call centers from the other side. While there are comments about the American callers on the other side (they use a 30:10 ratio in the training class to remind the workers to be patient because a 30 year old American has the intelligence of a 10 year old Indian) much of it is about the relationships of the workers, working for a stupid, ambitious boss, and how the good salaries they make entices them to put up with all sorts of humiliations. (Note, this seems to answer a question I had in an earlier post about how much call center workers make. In the book they make 15,000 Rupees per month (about $336).

Bhagat's first book - Five Point Someone - follows three classmates at India's extremely hard to get into Indian Institute of Technology, where students' status is based on the grade level. If you are a Five point something, you are definitely lower caste. This book is less polished than Call Center, but it is an interesting glimpse at life in this exclusive university.

No comments:

Post a Comment

Comments will be reviewed, not for content (except ads), but for style. Comments with personal insults, rambling tirades, and significant repetition will be deleted. Ads disguised as comments, unless closely related to the post and of value to readers (my call) will be deleted. Click here to learn to put links in your comment.